We aim to dispatch within 2-4 business days of receiving your order. Orders are shipped by Australia Post. You have a choice of Standard Post or Express Post, if your event is within 2 weeks of your order date please choose Express Post to make sure you get your order in time. Please note that standard post may take longer to Western Australia and to certain rural areas.
Upon placing your order an automated confirmation email will be sent to you confirming receipt of your order. A subsequent email detailing your tracking number and ETA will be sent once the goods are dispatched.
Track your delivery at http://auspost.com.au/track/
If the goods are being delivered to your home, please ensure someone is at home who can sign for the delivery. We recommend your work or other suitable daytime address to ensure someone is available to accept your order.
If no one is present to accept delivery, your purchase will be taken back to the local post office, a notification card will be left. Please make sure you collect your purchase within 5-8 business days, after that they will be returned to us.
PO BOX DELIVERY ADDRESSES ARE WELCOME.
If you have any questions regarding your shipping please Contact Us on 1300 725 581